Support

I. GET IN TOUCH

Whether you have questions about your readings, technical issues with the app, or feedback on your Shannii experience, we are here to assist you.

Direct Email

II. RESPONSE TIME

We aim to respond to all support inquiries within 24 to 48 hours. Please include your account email and a description of your issue for a swifter resolution.

III. ACCOUNT DELETION

If you wish to delete your account and all associated data, you can do so directly in the Account Settings section of the app. If you encounter any issues, please email us at the address above.